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When you register with Quintessence and/or place an order, we need to know your name, invoice and delivery address, credit/debit card number (unless paying by alternative means) and expiry date, email address and telephone number. This information allows us to fulfil your order and notify you of the status of your order. All orders are fulfilled using a third party service provider and we will therefore pass on your details to that service provider so that they can deliver your goods to you. The third party service provider has undertaken to us that they will protect that information, will not pass it on, not use it for any other purpose than to deliver your ordered goods.
We may, from time to time, send with your ordered products, inserts advertising the goods or services of unrelated third party companies. We do not pass on your personal data to these third party companies.
We may also use your information for the purpose of providing you with information about any special offers or events that we think may be of interest to you.
We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your details on our database.
We monitor customer traffic in order to help us develop and improve our website. In order to enhance your use of the website you will be given a session ID, which will only last for the duration of that visit to the site. Each time you visit the site you will be assigned a different session ID.
You can usually change your browser so that it will not accept cookies.
Security of your information
We follow strict security procedures in the storage and disclosure of information that you have given us. This is to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected, and protected by a firewall. We use secure socket layer software (SSL) to encrypt all of your personal information including your credit card number and your name and address. Quintessence's internal procedures cover the storage, access and disclosure of your information.
Non-disclosure to third parties
We will only disclose your personal data to third parties if this is required for the purpose of completing your transaction with us.
We use your information only as set out in this Policy and will not sell, rent or pass your information on to others for marketing purposes without your express consent.
We may also release account information where we believe in good faith that this release is reasonably necessary to comply with the law.
By submitting your information and using our website, you have consented to allow us to use your information in this way.